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A Climbing Business Blog

The Climbing Wall Association's blog is a place for indoor climbing professionals to find useful and relevant information from industry and business experts. Stay on top of best practices, thought leadership, and trends by subscribing to our newsletter!

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Billing Challenges in the Fitness Industry

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Billing Challenges in the Fitness Industry

Posted By Garnet Moore, Thursday, April 16, 2020 As the majority of gym closures enter into their fifth week and some customers will soon be making the choice to stay committed to your gym for the second month, you should make sure that your options are in line with any local laws and with the... Continue Reading

04/16/2020


8 Ways to Keep Your Climbing Gym Community Engaged During COVID-19

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8 Ways to Keep Your Climbing Gym Community Engaged During COVID-19

What is value and how do we maximize it? In the world of climbing gyms, value is created fundamentally by building a community that continues to evolve over time. It is about creating your own company culture and vibe - creating a place that people want to come back to time and time again. So... Continue Reading

04/3/2020


Insurance Update From Monument Sports

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Insurance Update From Monument Sports

Posted By Monument Sports Group, Wednesday, April 1, 2020 As the COVID-19 impact has developed, we have been in touch with most CWA members. Our office will continue working extended hours during the week and weekend to make sure that we are available to you to discuss your questions and... Continue Reading

04/1/2020


Your Current SBA Loan Options

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Your Current SBA Loan Options

Posted By Garnet Moore, Monday, March 30, 2020 The availability of financial assistance in the US is rapidly increasing and rules around gaining access to this capital are changing to be as lenient as possible for impacted businesses. Here is what you need to know about the SBA Disaster Loans... Continue Reading

03/30/2020


The CWA Requests That Congress Provide Stimulus to Climbing Gyms

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The CWA Requests That Congress Provide Stimulus to Climbing Gyms

Posted By Garnet Moore, Wednesday, March 25, 2020 On March 25th the Senate will be voting on what is likely the first round of stimulus for American businesses and individuals. While there are provisions for small businesses included that will help many of the climbing gyms in the US, we are... Continue Reading

03/25/2020


Membership Communications During Gym Closures

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Membership Communications During Gym Closures

As climbing gyms across the country and the world shut their doors to slow the spread of the COVID-19 virus, questions have emerged about how to communicate with members and customers. Here are a few tips and considerations… Be Transparent Develop a plan for your closure and clearly... Continue Reading

by Laura Allured
03/24/2020


The Impact of H.R. 6201 “Families First Coronavirus Response Act” on Indoor Climbing Gyms

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The Impact of H.R. 6201 “Families First Coronavirus Response Act” on Indoor Climbing Gyms

On March 18th Congress passed the Coronavirus Response Act. In this bill there is assistance for you and your employees. Here’s a brief overview of some of the key laws that you will need to pay attention to. Emergency Paid Sick Leave Act If you have fewer than 500 employees, you must now... Continue Reading

03/20/2020


My Gym Is Closed, Now What?

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My Gym Is Closed, Now What?

Whether you closed your gym voluntarily, or you are in an area where your gym was forced to close, you are dealing with some challenging questions at the moment. We want to remind you that you do have options and that the CWA is here to help in any way possible. If you have not done so already,... Continue Reading

03/20/2020


6 Tips for Collecting Member Feedback

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6 Tips for Collecting Member Feedback

Your members represent so much more than just your facility’s earnings. They’re the lifeblood of your gym’s community. Still, many facilities don’t yet have a robust strategy for capturing feedback from customers and members. There’s a lot you can learn from your... Continue Reading

03/9/2020


Comfort, Progress, and Challenge in Routesetting

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Comfort, Progress, and Challenge in Routesetting

As routesetting continues to develop as a profession and a career, it’s becoming an increasingly important part of modern gyms. With that role comes increased pressure on the quality of setting and the experience of climbers. But the goals of routesetting aren’t always easy to balance... Continue Reading

03/9/2020


CWA’s Public Policy Agenda: Protecting Our Sport

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CWA’s Public Policy Agenda: Protecting Our Sport

If you are a gym owner or operator, chances are you have been approached by a representative of a government agency in your state at one time or another, and informed that the agency has begun, or is about to begin, a licensing and inspection scheme involving your operation. This article will... Continue Reading

02/17/2020


Activities for Adult Meetup Programs

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Activities for Adult Meetup Programs

Climbing gyms are in the midst of expanding program offerings to ensure that their members’ needs are being met: fitness classes, climbing skill clinics, and community events, among other offerings. A popular addition to these client services is member meetups for adults, usually structured... Continue Reading

02/17/2020