The Climbing Wall Association's blog is a place for indoor climbing professionals to find useful and relevant information from industry and business experts. Stay on top of best practices, thought leadership, and trends by subscribing to our newsletter!
An excellent manager makes any job seem worth doing. This rings true across all industries, from retail to finance to your local climbing gym. The opposite is true, too: poor management can wreck morale and drive great employees away. Running a climbing gym means managing in tons of different... Continue Reading
With our annual Certification Summit coming up next month, we wanted to answer some of the most frequently asked questions we get about the Work-at-Height program, and there's nobody better to ask than Jesse Williams, one of our top Work-at-Height trainers! Read on to learn about the background... Continue Reading
Employee engagement is tough to achieve, yet essential for success. There are three levels of employee engagement: engaged, disengaged, and actively disengaged. As you can imagine, engaged employees are the ones on your team doing a great job. They represent your vision, mission and culture.... Continue Reading
When a new guest ventures into your climbing gym for the first time, what will their first impression be? Who is greeting them? Who is giving the tour? Who is giving them a belay lesson and setting them off into the gym on their own? When that first-time climber walks in your door, they're... Continue Reading
**Note: This article was originally posted on Medium. At the CWA Summit this year, I kept hearing one recurring question: how can we hire and retain more women, particularly in management and routesetting? This is something I’ve looked into extensively and what I found is that the tech... Continue Reading
