Join
Contact

Thrive

A Climbing Business Blog

The Climbing Wall Association's blog is a place for indoor climbing professionals to find useful and relevant information from industry and business experts. Stay on top of best practices, thought leadership, and trends by subscribing to our newsletter!

subscribe

Thrive Thrive : Association News Thrive : Industry News

The Three Most Important Pieces of Personal Protective Equipment for Climbing Wall Workers

Thrive

,
The Three Most Important Pieces of Personal Protective Equipment for Climbing Wall Workers

Climbing wall workers are confronted with a number of potential hazards to be protected against. Personal protective equipment (PPE) is the term given to wearable devices and clothing used in the workplace to protect workers from various hazards. The Occupational Safety and Health Administration... Continue Reading

02/13/2019


Member Spotlight: Triangle Rock Club

Thrive

,
Member Spotlight: Triangle Rock Club

Climbing gym operators often bring a diverse set of experiences to running a gym, but few more so than Joel Graybeal, Managing Partner at Triangle Rock Club. After working as an aerospace engineer at the Pentagon, he worked as a banker for 14 years before joining the ownership team at TRC in... Continue Reading

02/4/2019


Meeting Social & Emotional Learning Goals Using Climbing

Thrive

,
Meeting Social & Emotional Learning Goals Using Climbing

Social and emotional learning (SEL) has become a hot topic among youth workers of all stripes. The core competencies of SEL, as identified by CASEL, have positive implications on young people’s lives: “improved classroom behavior, an increased ability to manage stress and depression,... Continue Reading

01/28/2019


Balancing the Business, Creativity, and Labor of Routesetting

Thrive

,
Balancing the Business, Creativity, and Labor of Routesetting

As businesses, climbing gyms use business strategies, protocols, and methods to establish and operate the gym, but that approach doesn’t entirely work for routesetting. Unlike fitness gyms that use standardized equipment, climbing gyms are engaged in selling the climbing experience to... Continue Reading

01/21/2019


The Two Keys to a Great Customer Experience

Thrive

,
The Two Keys to a Great Customer Experience

A few months ago, I was in Lisbon, Portugal, presenting to more than 1,000 club owners on membership sales. The presentation was about experiential sales and the concept of serving instead of selling. (This great concept will be a future blog topic.) The event was held at the Epic Sana Hotel... Continue Reading

01/14/2019


Team Dynamics: Managing Different Ages/Abilities on a Small Team

Thrive

,
Team Dynamics: Managing Different Ages/Abilities on a Small Team

Youth comp teams have experienced massive growth in the last 10 years, and with the release of Free Solo and The Dawn Wall in theaters nationwide, as well as climbing’s debut in the 2020 Olympics, that growth is not going to slow down. USA Climbing reported a consistent 17% annual growth in... Continue Reading

01/6/2019


Where to Begin with Diversity, Equity, and Inclusion Initiatives

Thrive

,
Where to Begin with Diversity, Equity, and Inclusion Initiatives

There’s a lot of talk in the climbing industry lately about diversity, equity, and inclusion (DEI): What will it take to get more people tied in? How can we make climbing more accessible to a larger, more diverse audience? If you know where to begin, incorporating DEI initiatives into your... Continue Reading

01/4/2019


If Customer Experience Is Important, Why Aren’t We Good at It?

Thrive

,
If Customer Experience Is Important, Why Aren’t We Good at It?

The Customer Engagement Academy (CEA) recently released its Member Engagement in the Global Health and Fitness Industry Survey Report for 2018. It was full of great research and data, but there was one thing that stuck out to me. Based on the survey results, while a majority of clubs felt that... Continue Reading

12/18/2018


5 Programs Your Members Wish You'd Offer

Thrive

,
5 Programs Your Members Wish You'd Offer

Member engagement is critical in retaining customers, so it makes sense that climbing gyms offer a huge variety of programming to keep their members happy. Some of these programs are climbing-related, while others are focused on cross-training or building community. These five program types have... Continue Reading

12/10/2018


It’s Not a Cakewalk: How to Develop a Birthday Party Program

Thrive

,
It’s Not a Cakewalk: How to Develop a Birthday Party Program

With fees ranging from $100 to over $300 for a two-hour party, birthday party programs can be a serious and solid income stream for climbing gyms and also align with other business goals. Not only are you creating a community for your existing youth climbers to celebrate their milestones in your... Continue Reading

12/3/2018


Cultivating Space: 10 Steps to Create and Maintain Cultural Relevancy

Thrive

,
Cultivating Space: 10 Steps to Create and Maintain Cultural Relevancy

Hello CWA world! Before we go any further, I want make a confession...I do not at all consider myself a climber. I know, I know. You're probably wondering "well then why on Earth is she writing a blog post for the CLIMBING Wall Association?!" This is a fair question, so I'll tell y'all a little... Continue Reading

11/26/2018


Making Training Fun: Incorporating games to meet youth training goals

Thrive

,
Making Training Fun: Incorporating games to meet youth training goals

Meeting the learning objectives of beginner climbers in youth climbing programs can be a challenge. Varying ability levels and learning styles of youth climbers can make it difficult to structure programming in a way that keeps everyone engaged and allows them push their own abilities. To make... Continue Reading

11/19/2018